Biometric Banking Card Management

SOLO Card: Enhancing Payment Security

Field

Fintech

ROLE

Interaction Designer
UX Research

EXPERTISE

Interaction Design

YEAR

2024

Project description

Project description

Project description

In an era of increasing digital transactions and contactless payments, personal financial security has become a pressing concern. The widespread adoption of contactless payment technology, while convenient, has introduced new risks such as unauthorized scanning of cards through pockets. Despite these growing threats, protective measures like RFID blocking technology remain underutilized and not widely known to the general public.

Problem #1

Many individuals, including myself and those in my social circle, have experienced unauthorized use of banking cards and theft of financial information. While e-wallets offer convenience, they come with their own set of vulnerabilities to cyber-attacks

Problem #2

The widespread adoption of contactless payment technology, while convenient, has introduced new risks such as unauthorized scanning of cards through pockets. Despite these growing threats, protective measures like RFID blocking technology remain underutilized and not widely known to the general public.

Goals

Goals

Goals

The primary objective of the SOLO Card project was to develop a physical card management device that would significantly enhance payment security while maintaining user convenience. The specific goals were

Cyber Security

Create a device immune to cyber attacks, unlike traditional e-wallets

Biometric Security

Implement a dual-layer security system combining biometric authentication with traditional PIN codes to address the vulnerability of contactless payment technology to unauthorized scanning

Conveniences

Design a solution that could manage multiple cards in one secure device

Process

Process

Process

To address the security issues identified and achieve the project goals, I took the following steps:

Research & Planning

Conducted extensive market research on existing biometric payment technologies, including those developed by startups and major companies like Mastercard and Samsung.

Design & Prototyping

Refined the concept to address the limitation of existing biometric cards only storing one card at a time.

Designed a system that would allow for the secure storage and management of multiple cards in a single device.

Development & Implementation

Developed an interactive 3D prototype to visualize the functionality and test the user interface.

Researched necessary electrical components to determine the feasibility of creating a functional prototype.

Testing & Optimization

Conducted user tests and interviews to gather opinions on the product, which indicated intrigue in the concept.

Consulted with professionals in the field, who raised important concerns about physical vulnerabilities, device inconvenience, and potential issues with bank regulations.

I temporarily paused the project due to funding limitations and gaps in technical knowledge, particularly regarding electrical components.

Results

Results

Results

While the SOLO Card project is currently on hold, several key outcomes and learnings were identified

Feasibility

The technology for such a device exists, and the product concept is feasible.

Encryption Research

There is a need for deeper understanding of encryption methods used in successful digital wallets like Apple Pay.

Industry Research

Further research into banking restrictions and regulations is necessary to design a product that meets industry standards and legal requirements.

This project, although paused, provided significant learnings about the intersection of product design, security, and financial technology, setting a foundation for future innovations in secure digital payment solutions.